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eSentire’s New MDR Agent Brings Unmatched Cybersecurity Value to Small and Medium Businesses



Full-scale threat prevention, detection, investigation, and response delivered with Agent as part of new eSentire MDR service bundles, reducing costs and risk of business disruption

WATERLOO, Ontario & LAS VEGAS–(Cyberpress)–eSentire, Inc., the Authority in Managed Detection and Response (MDR), today announced the expansion of its proprietary software and services portfolio with the introduction of its new MDR Agent. The eSentire Agent is the latest innovation of the firm’s SaaS-based Extended Detection and Response (XDR) Platform, developed specifically for small and medium businesses (SMBs) seeking affordable prevention, detection, investigation, and response capabilities as part of an all-in-one 24/7 solution. eSentire will be elevating the eSentire Agent‚Äôs differentiated capabilities this week at Black Hat USA in Las Vegas and will begin offering its Agent as part of eSentire‚Äôs value-rich MDR service bundles, including endpoint, log, and network protection, in October 2023.

‚ÄúAs the cybersecurity landscape continues to evolve and grow more complex, service providers everywhere have to remember the customer always gets a vote‚ÄĚ

eSentire created the category of¬†Managed Detection and Response¬†with the vision of arming 24/7 Security Operations Center (SOC) Analysts with the tools to perform digital forensic-grade investigations to rapidly contain attacks before they spread. As the firm has scaled to protect over 2000 leading organizations across 35 industries globally, its focus on deep investigation to drive proactive threat response and remediation has never wavered. In 2021, eSentire acquired state-of-the-art, digital forensics and investigative software, CyFIR, transforming its Incident Response practice and disrupting the industry with a 4-hour threat suppression SLA commitment as part of its¬†24/7 On-Demand IR Retainer¬†offering. Over the last 24 months, eSentire has scaled its digital forensics software to also power MDR outcomes ‚Äď delivering unmatched time to value and choice for SMBs.

eSentire Agent’s Prevention, Detection, Investigation, and Response Capabilities

eSentire’s MDR Agent begins with a prevention-first approach, stopping malware and ransomware using deep learning technology with incredible efficacy:

  • Blocking 99% of known and unknown threats
  • <0.1% false positive rate
  • <20 millisecond time to prevent

Delivering on eSentire’s service promise of world-class threat response that prevents business disruption, the Agent acts as a protective presence across customer endpoints, extracting unfiltered, rich telemetry data. These insights into potential threats are processed by eSentire’s XDR Platform and investigated by its SOC, driving improved security outcomes, including the containment of lateral movement and data exfiltration efforts.

As SMBs grapple with a significant shortage of cybersecurity experts and the need to prioritize security investments, eSentire is delivering unmatched cybersecurity value with its XDR Platform and Agent as part of its MDR service, including:

  • Rapid time to value with expert onboarding and one-push install
  • 24/7 security monitoring and expertise to offset resource constraints
  • Operationalized threat intelligence from eSentire‚Äôs¬†Threat Response Unit (TRU)
  • 150+ novel detections added per quarter to augment security threat detection
  • Automated blocking of 99% of known and unknown threats
  • Full-scale detection, prevention, investigation, and response
  • Mean Time to Contain active security threats of 15 minutes

The introduction of the eSentire Agent complements eSentire’s robust, best-of-breed ecosystem of endpoint partners, including CrowdStrike, Microsoft, SentinelOne, and VMWare Carbon Black, which can all be managed within eSentire’s MDR offering as a fully licensed solution or in a Bring Your Own Subscription model.

‚ÄúAs the cybersecurity landscape continues to evolve and grow more complex, service providers everywhere have to remember the customer always gets a vote,‚ÄĚ said Rahul Bakshi, Chief Product Officer, eSentire. ‚ÄúeSentire believes they will choose value, every time. That‚Äôs why we are bringing the eSentire MDR Agent to market as part of full-service bundles that offer enterprise-grade security at a fraction of the price. We have made great strides in advancing the Agent from a digital forensics tool to a MDR force multiplier and plan to leverage its innovative capabilities as a universal investigation and response enabler across all technology types in the near future.‚ÄĚ

eSentire will showcase its MDR Agent and full-service offering with demonstrations on the Black Hat USA show floor at booth #2823 from August 9-10, 2023.

Book a meeting onsite with an eSentire Security Specialist here.

Register to join eSentire’s waitlist and learn more about eSentire’s service bundles, including its MDR Agent, here.

About eSentire

eSentire, Inc., the Authority in Managed Detection and Response (MDR), protects the critical data and applications of 2000+ organizations in 80+ countries, across 35 industries from known and unknown cyber threats by providing Exposure Management, Managed Detection and Response and Incident Response services designed to build an organization’s cyber resilience & prevent business disruption. Founded in 2001, eSentire protects the world’s most targeted organizations with 65% of its global base recognized as critical infrastructure, vital to economic health and stability. By combining open XDR platform technology, 24/7 threat hunting, and proven security operations leadership, eSentire’s award-winning MDR services and team of experts help organizations anticipate, withstand and recover from cyberattacks. For more information, visit:¬†¬†and follow @eSentire.


Elizabeth Clarke
[email protected]

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